Frequently Asked Questions
Everything you need to know about your Olas Supply experience.
How long will my Olas Supply order take to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed as store credit or original payment method refunds, excluding shipping costs.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What sustainable practices does Olas Supply use?
We are committed to ethical manufacturing and use organic cotton and recycled materials whenever possible. Our packaging is 100% recyclable to minimize our environmental footprint.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as interest-free installment options like Afterpay.